Solutions

Our landmark talent management software – Emerald – helps you manage your people.  We span internal recruitment, performance management and employee development, delivering positive outcomes and improved workforce productivity – the end result is better business performance.

Like the multifaceted nature of its namesake jewel, Emerald can be manifested in various ways to suit your budget and to satisfy your company's particular needs. 

One of the first questions we are asked, however, is, how is Emerald implemented?

Here, we explain the nuts and bolts of the implementation process.

Implementation Steps to Implementation

A crucial aspect of how Emerald works for you is the implementation.   How we understand your organisation is a key factor – we don’t use a one-size-fits-all approach like some of our competitors.  Each client brings new challenges and experiences so from the very first instance we undertake an in-depth research exercise to make it happen:   

(1)   Define and analyse the needs

(2)   Gather requirements

(3)   Brand product for client

(4)   Prepare data

(5)   Define project management options

(6)   Configure, test and measure

(7)   Make custom variations and improvements based on client feedback after deployment

(8)   Ongoing management (improvement and evolution)

(9)   Support 

Using our expertise we work with various personnel within your organisation to achieve the goal.  It is extremely useful to have design discussions with the people who are going to be using the system. This ensures that the existing processes within the organisation are further strengthened and maintained.

There is a full team of professionals to support the process – all locally based and with the knowledge and passion to see the project through to completion. 

But we don't just stop with step nine. We know that business needs can change.  You can rest assured that not only do we run the system, we improve processes to deliver more streamlined account management and service levels, and we are forever working with you to change the product to reflect your changing needs.