FAQs > Logging In > I keep getting "Access denied, please check your username and password or click on the "Forgotten your password?" link. If you are still unable to log" message when trying to log in. What do i do now?
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This message will occur when trying to access the system with an incorrect username or password.
To avoid this in the future, you can reset your password via the "forgotten password" link (on the log in page). A new password will be created for you and sent to your email address.
If you are still having trouble from this point, we ask that you contact your human resource manager for assistance
Last updated on October 23, 2009 by Damion McNaught